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    Dropbag 5-Panel Runner’s Hat
    Dropbag 5-Panel Runner’s Hat
    £20.00
    Buy
    Dropbag Multi-Use Neck Scarf
    Dropbag Multi-Use Neck Scarf
    £10.00
    Buy
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    Billing, Payments & Renewals

    When will I be charged?

    You’ll be charged straight away for your first box, and then again on 20th of every month for each renewal.

    What payment methods do you accept?

    We take all major debit/credit cards, plus Google Pay.

    If I cancel, do I get a refund?

    No, once you’ve paid for your box we’ll prepare it and send it out, but as soon as you cancel you won’t get charged again.

    Shipping & Delivery

    When will my first box arrive?

    Your first box will arrive around a week or so after ordering. We pack and post within a couple of days, and send with Royal Mail 2nd Class.

    Which courier do you use?

    Royal Mail Tracked 2nd Class (UK-wide) as standard.

    Do you deliver outside the UK?

    Not yet, we’re keeping it close to home for now.

    My delivery is late or missing - what should I do?

    Double check with your neighbours and in any bins and sheds the postie might have hidden it safely in. Still nothing and more than a week has passed? Drop us a line and we’ll sort it.

    Skipping, Pausing & Rescheduling

    Can I skip just one box?

    Yes - you can skip any box ahead of the 20th of the month. No limits, no fuss.

    Can I pause for longer?

    Absolutely. Take a break for a month or more, then unpause when you’re ready to lace up again.

    Returns, Replacements & Issues

    My box arrived damaged - help!

    Snap a quick photo and contact us. We’ll get a replacement or refund sorted pronto.

    Do you accept returns?

    Because boxes are personalised and perishable, we can’t take returns. But we’ll always put things right if something goes wrong.

    Privacy & Comms

    How do you use my data?

    We keep it safe and never share it. You can opt out of marketing emails anytime.

    What notifications will I get?

    We’ll send updates about payments and when your box is posted, and the occasional bonus tip or offer.

    Copyright © 2025 Dropbag.
    All rights reserved.